Terms of Service

Welcome to Hear & Now. These Terms of Service ("Terms") govern your use of our website (the "Site") and the purchase of any products or booking of any services through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.

1. Medical Disclaimer

The content provided on the Hear & Now Site, including text, graphics, images, and other materials, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, audiologist, or other qualified health provider with any questions you may have regarding a medical condition or hearing loss. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

2. Use of the Site

By using this Site, you represent that you are at least the age of majority in your state or province of residence. You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Using the Site in any way that violates any applicable local, national, or international law or regulation.

  • Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.

  • Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site or the server on which the Site is stored.

3. Products and Services

  • Descriptions: We strive to ensure that our hearing aids, accessories, and service descriptions are as accurate as possible. However, we do not warrant that product descriptions or other content on the Site are 100% accurate, complete, reliable, current, or error-free.

  • Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.

  • Appointments: Booking an appointment through our Site does not guarantee immediate availability. All appointments are subject to confirmation by our clinic staff.

4. Returns and Trial Periods

Hearing aids purchased through Hear & Now may be subject to a specific trial period and return policy (e.g., a [Insert Number]-day risk-free trial). Please refer to our official [Link to Return/Refund Policy Page] for detailed information regarding your eligibility for returns, exchanges, and refunds.

5. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Hear & Now, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any of our materials without express written consent.

6. Limitation of Liability

To the fullest extent permitted by law, in no event will Hear & Now, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, or any content on the Site. This includes any direct, indirect, special, incidental, consequential, or punitive damages.

7. Indemnification

You agree to defend, indemnify, and hold harmless Hear & Now and its team from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

8. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Insert Your State/Province/Country], without regard to its conflict of law provisions.

9. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.